Europa League: Diego Costa’s strike dumps Arsenal out, Marseille qualify for final

Atletico Madrid have qualified for this year’s Europa League final after beating Arsenal 1-0 on Thursday night.

The Los Rojiblancos drew 1-1 last week in England and were favourites going into the leg at the Wanda Metropolitano.

Diego Costa’s 53rd minute strike where he held off the challenge of Hector Bellerin to coolly slot past goalkeeper David Ospina was the only goal of the night in the Spanish capital as Diego Simeone’s men qualified for the final with a 2-1 aggregate.

Meanwhile, in the other semi-finals match, Marseille knocked out Salzburg to qualify for the final slated for May 16 in France.

The French club headed into the match with a 2-0 advantage from the first leg encounter played last week.

Rudi García’s men were beaten 2-1 in Thursday’s second leg semi-final clash, but qualified for the final of the competition with a 3-2 aggregate.

Amadou and Bouna scored the two goals for Salzburg that forced the game into extra time.

However, Rolando scored a late second half extra time score to send García’s men to the final.

Atletico Madrid will now battle Marseille in the Europa League final scheduled for May 16 in France.

Kano University shutdown over death of student, protest

The authorities of the Kano University of Science and Technology (KUST) Wudil, has ordered the closure of the tertiary institution for two weeks following students’ protest on Wednesday night over the death of their colleague.The deceased, a 300 level student, Faruk Abubakar was drowned in River Wudil on Wednesday.Prof Shehu Alhaji-Musa, the Vice-Chancellor of the University, disclosed this while briefing newsmen in Wudil on Thursday.He said the University Senate had declared Thursday, May 3 and Friday May 4 as lecture free days to mourn the deceased student.According to him, the students were expected to go on mid-semister break from Monday, May 7 to Friday, May 18.He said, “The incident coincided with the mid-semester break hence our decision to close the school to students and entire school community to observe two days mourning after which the students proceed on the break“.The VC said the students had been directed to vacate the campus before closing hours of (today) Thursday, May 3.According to him, three students went to the River on Wednesday to swim but were warned by the security not to go into the River.“You know students; they refused to heed to the advice and as a result the three of them drowned.“The University had blocked all access roads to the River but the three students insisted that they must go and swim,” he said.Alhaji-Musa said soon after the incident, the University mobilised a rescue team which rescued two of the students while the remaining one is yet to be recovered.He said the students who protested damaged some properties belonging to the University.“Even though no much damage was done to properties but the university is taking all necessary measures to put things in order,” he said.News Agency of Nigeria (NAN) reports that as at the time of filing this report, students were still trying to meet the deadline of vacating the school premises before the closing hours.

Graduate Customer Service Officers at United Bank for Africa Plc (UBA)

United Bank for Africa (UBA) Lagos, Nigeria Apr 26, 2018Full time Customer ServiceJOB DESCRIPTIONUnited Bank for Africa Plc (UBA)  is seeking to employ suitable and qualified applicants to fill the position of  Graduate Customer Service Officers.The Position is based in Nigeria.Reference No: UBAAbuja/NorthCentralCSO/FTO2018Location: North Central, Nigeria: Municipal Area Council, Abuja (FCT), Nigeria; Makurdi, Benue, Nigeria; Lokoja, Kogi, Nigeria; Ilorin South, Kwara, NigeriaContract Type: PermanentJob Functions: BankingIndustries: Financial ServicesJob ObjectiveTo ensure the business office provides excellent quality banking service to all customers.To maintain contact with new and existing customers on routine account management activities.To engage customers in cross selling of the bank’s products and services including E-salesRole and ResponsibilitiesCustomer Relations Management/Sales:Proactively develop client relationships, anticipate and provide solutions to client needs and give high priority to client satisfaction.Accurately assess the risk profile, suitability and appropriateness of clients when marketing the banks products and services by maintaining an accurate and up to date call report, KYC database.Sale to prospective customers UBA’s E-banking products, enrol new customers, and resolve related issues.Engage customers to cross sell bank products and servicesIncrease product sales, and customer loyalty by maintaining good client relationship.Open and maintain accounts in accordance with the established procedures. Apply regulatory requirements such as KYC, Money laundering Prevention procedures at all times.Accomplish tasks efficiently by showing concern for all aspects of the job, pay attention to detail and ensure that output is delivered at the highest possible standardEnsure that the customer’s instructions are duly effected by applying all standard checks and controls, coordinating with other department including head office operations and compliance.Ensure proper documentation for all new and existing accounts.Ensure timely opening of new accounts on the system.Support branch sales and service team.Cheque book issuance and maintenance.Dormant account reactivationMeeter/GreeterCustomer Service Ambassador:Service ImprovementEnsure that all walk-in customers are directed to the right counters, assisted in completing transactions, and serviced efficiently.Service Issues Resolution:Answer all customer queries, resolve ‘on the spot’ service issues; escalate to BOM, issues that cannot be handled on the spot.Follow up customers with pending cases, and keep him/her informed.Compile and publish customer satisfaction score dailyDownload Customers’ issues from the Group Response Portal (GRP) and monitor resolution of issues logged against the branch through the Business Office staff.Requirements     Educational Qualification:Minimum Educational level - B.Sc. in any related disciplineAge: 27 years and belowExperience (Optional):Prior experience in banking operations is highly desirableRelevant banking experience preferably supporting retail customersSales knowledge, skill & experience (added advantage)Knowledge:Sound knowledge of Banking products and servicesGood understanding of the operational, credit and regulatory risks facing the businessBusiness Development and acquisitionKey Skills:Excellent customer service orientationHigh level of integrityGood verbal & written communication skillsSelling skillsFocused, Motivated & Results OrientedPaying attention to detailsGood interpersonal skillsFast and error-free processingStrong problem resolution skillsSelling & Marketing Skills

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Lagos sacks five LASTMA officials, demotes 14 others

The Lagos State Government has sacked five officials of the Lagos State Traffic Management Authority, LASTMA, for various forms of offenses ranging from extortion, harassment and violation of Lagos State Public Service Rules.General Manager, LASTMA, Olawale Musa disclosed this on Thursday, saying that the agency recommended five of the unruly officials for dismissal and demoted 14 others, adding that 15 others were issued letters of warning, while three were exonerated after careful investigations.“The affected officers appeared in the month of April before the Personal Management Board (Discipline) to defend and make presentations on various actions that bothered on indiscipline against them,” the agency said.Musa further condemned incessant attacks on traffic officials by motorists, especially commercial drivers.“It was disheartening, callous and barbaric seeing a LASTMA official, Olanrewaju Yusuf stabbed on duty at Onipanu last week Wednesday while performing a lawful duty, by a driver of commercial yellow bus with registration number EPE 714 XP for picking passengers at undesignated place and conductor hanging at the door.“I would like to use this medium to call on motorists to always report erring officials to the agency and not adopt self help as anybody caught attacking officials of the agency would face full wrath of the law,” Musa said.He also appealed to motorists plying routes where major construction works were ongoing to exercise patience and comply with traffic directive, adding that the projects, upon completion, would make traffic congestion being experienced on the roads to become a thing of the past.“Let me appeal to motorists plying the routes where construction activities are ongoing to bear with us and comply with instruction by traffic personnel on the roads. The projects will ultimately contribute to free flow of traffic as well as boost economy and commerce.“Also, the construction of the BRT corridor along the Lagos-Abeokuta Expressway will not narrow the road size as being anticipated by some motorists, but it would rather enhance the road capacity to accommodate more vehicles and improve free flow of traffic at completion,” Musa added.